Terms of Service

Last updated: January 2025

1. Introduction

Welcome to PeroyaalPay ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our mobile application, website, and related services (collectively, the "Service") operated by PeroyaalPay.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Acceptance of Terms

By creating an account, downloading our mobile application, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you are at least 18 years of age.

3. Account Registration

To use our Service, you must create an account by providing accurate and complete information, including:

  • Full name (first name and last name)
  • Valid email address
  • Phone number
  • Physical address
  • Secure password
  • Transaction PIN

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Services Description

PeroyaalPay provides digital financial services including:

  • Cryptocurrency trading and exchange
  • Digital wallet services
  • Money transfer and remittance
  • Bill payment services
  • Referral bonus programs
  • Transaction history and reporting

We reserve the right to modify, suspend, or discontinue any part of our Service at any time with or without notice.

5. User Responsibilities

You agree to:

  • Provide accurate and up-to-date information
  • Use the Service only for lawful purposes
  • Comply with all applicable laws and regulations
  • Not engage in fraudulent, illegal, or unauthorized activities
  • Not attempt to gain unauthorized access to our systems
  • Not use the Service to violate any third-party rights
  • Maintain the security of your account credentials
  • Report any suspicious activities immediately

6. Prohibited Activities

You are strictly prohibited from:

  • Money laundering or terrorist financing
  • Fraudulent transactions or chargebacks
  • Creating multiple accounts to circumvent restrictions
  • Using the Service for illegal gambling or adult content
  • Attempting to reverse engineer our software
  • Distributing malware or engaging in cyber attacks
  • Violating intellectual property rights
  • Engaging in market manipulation

7. Transaction Terms

7.1 Transaction Processing

All transactions are processed through secure payment gateways. We reserve the right to:

  • Verify transaction details before processing
  • Hold funds for security verification
  • Request additional documentation for large transactions
  • Suspend or cancel suspicious transactions

7.2 Transaction Fees

Transaction fees are clearly displayed before confirmation. Fees may vary based on:

  • Transaction type and amount
  • Payment method used
  • Processing time selected
  • Network congestion for cryptocurrency transactions

7.3 Transaction Limits

Daily, weekly, and monthly transaction limits may apply based on your account verification level and usage history.

8. Cryptocurrency Services

Our cryptocurrency services include:

  • Bitcoin (BTC), Ethereum (ETH), and other supported cryptocurrencies
  • Cryptocurrency wallet management
  • Buy, sell, and exchange services
  • Transaction proof and verification

Important: Cryptocurrency transactions are irreversible. You are responsible for ensuring the accuracy of wallet addresses and transaction details.

Cryptocurrency values are highly volatile and can fluctuate significantly. We do not guarantee the value of any cryptocurrency.

9. Referral Program

Our referral program allows you to earn bonuses by referring new users. Terms include:

  • Referral bonuses are credited after successful user registration and first transaction
  • Bonus amounts are subject to change without notice
  • Fraudulent referrals will result in account suspension
  • Referral bonuses may be subject to withdrawal limits

10. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy. This includes:

  • Account information (name, email, phone, address)
  • Transaction history and details
  • Device information and usage patterns
  • Communication records
  • Identity verification documents

We implement industry-standard security measures to protect your data and comply with applicable data protection laws.

11. Account Suspension and Termination

We may suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in fraudulent or illegal activities
  • Provide false or misleading information
  • Fail to comply with verification requirements
  • Create security risks for other users

You may terminate your account at any time by contacting our support team. Upon termination, you remain liable for all outstanding obligations.

12. Disclaimers and Limitations

Service Availability: We do not guarantee uninterrupted access to our Service. We may experience downtime for maintenance, updates, or technical issues.

Third-Party Services: Our Service may integrate with third-party payment processors and financial institutions. We are not responsible for their actions or policies.

Limitation of Liability: To the maximum extent permitted by law, PeroyaalPay shall not be liable for any indirect, incidental, special, or consequential damages.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the Nigerian courts.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes through email or in-app notifications. Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Phone: +234 818 208 4676

Email: support@peroyaalpay.com

Website: www.peroyaalpay.com

16. Acknowledgment

By using PeroyaalPay, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms constitute the entire agreement between you and PeroyaalPay regarding the use of our Service.